Welcome to the subscription-based immigration support services (hereinafter referred to as the "Services") provided by WISE LIFE TECHNOLOGY LIMITED (hereinafter referred to as the "Company" or "we/us") through its official website (hereinafter referred to as the "Website").
WISE LIFE TECHNOLOGY LIMITED is authorized to represent Choice International Consulting Ltd for the purposes of payment collection, service delivery, and after-sales support.
Before registering as a member and using the Services, please carefully read, fully understand, and agree to all the contents of these Membership Terms and Conditions (hereinafter referred to as the "Terms"). By completing the registration process or using the Services in any manner (including but not limited to clicking the "Agree," "Register," or "Subscribe" buttons), you indicate that you fully understand and unconditionally accept all provisions of these Terms and agree to be bound by them.
If you do not agree with any part of these Terms, please immediately cease the registration process and refrain from using the Services.
Article 1: Definitions and Interpretation
1.1. "Services": Refers to the subscription-based membership services provided by the Company to Members through the Website, concerning Canadian immigration information, process guidance, document preparation checklists, progress tracking, and related consultations. The specific content of the Services shall be subject to the service plans published on the Website at the relevant time.
1.2. "Member": Refers to an individual who, in accordance with the Website's registration requirements, provides true, accurate, and complete personal data, agrees to all contents of these Terms, and completes the registration process to obtain the right to use the Services.
1.3. "Subscription": Refers to the act of a Member paying fees in accordance with the fee schedule and payment methods specified on the Website to acquire the right to use the Services for a specific period.
1.4. "Member Data": Refers to all personal information provided by the Member to the Company during the registration and use of the Services, including but not limited to name, contact telephone number, email address, correspondence address, and credit card information.
1.5. "Intellectual Property": Refers to all content created, provided, or displayed by the Company on the Website, including but not limited to text, images, graphics, audio, video, software, code, layout designs, data compilations, guides, templates, and trade secrets.
Article 2: Nature and Scope of Services
2.1. Informational and Ancillary Nature: The core of the Services is to provide information, guidance, and assistance for the Member's Canadian immigration application process. The Company is not an agent or representative of the Government of Canada or any of its immigration departments.
2.2. Not Legal Advice: All information, advice, and document templates provided by the Company do not constitute legal advice. Immigration laws and policies are complex and subject to change at any time. The Company advises Members to seek independent, professional legal advice from a lawyer qualified to practice in the relevant jurisdiction (e.g., Canada) when necessary.
2.3. No Guarantee of Success: The Company does not, in any express or implied manner, guarantee the success of any Member's immigration application. The final decision-making authority on all immigration applications rests solely with Immigration, Refugees and Citizenship Canada (IRCC) or other relevant government bodies. The Services are intended to improve the organization and completeness of a Member's application but cannot influence or guarantee the final adjudication outcome.
2.4. Changes to Service Content: The Company reserves the right to unilaterally modify, suspend, or terminate part or all of the service content at any time based on business development, market changes, or adjustments to Canadian immigration policies, without separate notice. The Company shall use commercially reasonable efforts to notify Members of significant changes via website announcements or email.
Article 3: Membership, Registration, and Account Security
3.1. Eligibility Requirements: You must be at least 18 years of age and possess the full legal capacity to enter into a binding contract to register as a Member.
3.2. Authenticity of Data: The Member warrants and guarantees that all Member Data provided during registration and use of the Services is true, accurate, complete, and current. Should there be any changes to the data, the Member is responsible for promptly logging into their account to make updates. Any loss or liability arising from the Member providing false or outdated information shall be borne solely by the Member, and the Company shall not be held responsible.
3.3. Account Security: The Member's account and password are for the Member's personal use only. The Member is responsible for safeguarding their account information and password and shall be fully liable for all activities conducted through their account. At no time may a Member transfer, lend, gift, or otherwise permit any third party to use their account. If a Member discovers or suspects any unauthorized use of their account, they must notify the Company immediately.
Article 4: Subscription, Payment, and Renewal
4.1. Subscription Fees: The fee schedule for the Services will be clearly indicated on the subscription page of the Website. The Company reserves the right to adjust prices at any time. Any price adjustments will take effect in the next billing cycle after you have been notified (which may be via email or website announcement).
4.2. Payment Method: The Member agrees to make payments using a valid credit card through the third-party payment platforms designated by the Website (e.g., Stripe, PayPal). You authorize the Company and/or our third-party payment partners to charge the applicable fees from your designated credit card according to the subscription plan you have selected.
4.3. Automatic Renewal: To ensure continuity of service, your subscription will be automatically renewed unless the Member actively cancels the subscription through the procedure published on the Website before the end of the current subscription period. The term of the automatic renewal will be the same as your initial subscription period (e.g., a monthly subscription will automatically renew on a monthly basis). The renewal fee will be automatically charged to your credit card at the then-current price.
4.4. Payment Failure: If a payment fails due to an expired credit card, insufficient funds, or any other reason, the Company reserves the right to suspend or terminate your membership and the Services until the full payment is successfully received.
4.5. No Refund Policy: Unless otherwise required by law, all subscription fees paid are non-refundable. Even if a Member does not use the Services or terminates them early within a subscription period, the Company will not provide a pro-rata or full refund of any fees already paid.
Article 5: Member's Rights, Obligations, and Code of Conduct
5.1. Member's Rights: Subject to successful subscription and compliance with these Terms, the Member has the right to log in to the Website and use the Services during the subscription period, in accordance with their selected plan.
5.2. Member's Obligations: The Member undertakes to use the Services in a lawful, compliant, and manner consistent with these Terms.
5.3. Prohibited Conduct: When using the Services, the Member shall not engage in any of the following acts:
- a. Violating any applicable laws or regulations of Hong Kong, Canada, or the user's locality;
- b. Copying, reproducing, distributing, selling, leasing, broadcasting, or otherwise commercially exploiting any content and Intellectual Property provided by the Company;
- c. Reverse-engineering, decompiling, disassembling, or otherwise attempting to crack the Website or the Services;
- d. Using any automated tools (such as bots, crawlers) to access, monitor, or copy any content from the Website;
- e. Submitting any false, misleading, or fraudulent information;
- f. Abusing the Services, including but not limited to harassing, insulting, or threatening the Company's employees;
- g. Attempting to circumvent any security measures or fee mechanisms of the Website;
- h. Engaging in any activity that may harm the reputation of the Company, the stability of its systems, or the rights and interests of other Members.
Article 6: Personal Data Collection, Use, and Privacy Policy
The Company places extreme importance on your personal privacy. This section of the Terms constitutes the core of our Privacy Policy, and your consent is essential.
6.1. Purpose and Categories of Collection
To provide, manage, and optimize the Services, the Company will collect your personal data, including but not limited to:
- a. Identity Verification Data: Name, contact telephone number, email address.
- b. Communication Data: All correspondence records between you and the Company.
- c. Financial Data: Credit card information (primarily processed and stored by third-party payment platforms; the Company may only access certain identifiers for handling billing issues), billing address, payment records.
- d. Technical Data: IP address, browser type, operating system, login data, etc.
6.2. Use of Data
You agree and authorize the Company to use your personal data for the following purposes:
- a. Core Services: To process your registration and subscription, verify your identity, provide customer support, and send important service-related notices (such as payment confirmations, service changes, renewal reminders, etc.).
- b. Communication and Customer Relationship Management: To respond to your inquiries and communicate with you regarding service matters.
- c. Internal Operations: For data analysis, research, and auditing to improve our services and website functionality.
- d. Legal Compliance: To comply with applicable laws, regulations, court orders, or government agency requests.
6.3. Authorization for Direct Marketing and Promotion
a. Explicit Consent: You hereby expressly consent and authorize the Company to use the personal data you have provided (specifically your name, telephone number, and email address) to send you direct marketing and promotional information that the Company believes may be of interest to you, through various channels (including but not limited to email, telephone, SMS, and instant messaging applications).
b. Promotional Content: This information may include, but is not limited to: new services launched by the Company, upgrades to existing services, special offers, discount codes, market research surveys, introductions to services from our partners, and any other commercial information related to immigration or value-added services.
c. Right to Opt-Out: You have the right to request at any time that the Company cease using your personal data for direct marketing purposes. You may do so free of charge by clicking the "unsubscribe" link in any promotional email we send, or by notifying us in writing through the official contact methods published on the Company's website to stop receiving such information.
6.4. Data Sharing and Disclosure
Except in the following circumstances, the Company will not sell or rent your personal data to third parties:
- a. Service Providers: We may share necessary data with third-party partners who provide services such as technical support, payment processing, and data analysis to assist us in delivering the Services. These partners are obligated to maintain the confidentiality of your data.
- b. Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of the Company, other Members, or the public.
- c. Business Transfers: In the event of a corporate merger, acquisition, or asset sale, Member Data may be part of the transferred assets.
- d. Prior Consent: When we have obtained your explicit consent.
6.5. Data Security
The Company will take commercially reasonable physical, electronic, and administrative measures to protect the security of Member Data, but cannot guarantee the absolute security of internet transmissions.
6.6. Data Access and Correction
In accordance with the Personal Data (Privacy) Ordinance of Hong Kong, you have the right to access and correct your personal data held by the Company. If necessary, please contact us in writing.
Article 7: Intellectual Property
7.1. Ownership: The Intellectual Property rights to all content contained within the Website and the Services are exclusively owned by the Company or its licensors.
7.2. Limited License: Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services and related content solely for your personal, non-commercial Canadian immigration application purposes.
7.3. Prohibited Acts: Except for the limited license granted above, you may not use, copy, modify, distribute, or create derivative works from the content in any way without the prior written consent of the Company.
Article 8: Disclaimers and Limitation of Liability
8.1. "As Is" Provision: The Services and all content are provided on an "as is" and "as available" basis. The Company makes no representations or warranties of any kind, express or implied, including but not limited to warranties of accuracy, completeness, timeliness, reliability, suitability, or that the service will be uninterrupted or error-free.
8.2. Third-Party Links: The Website may contain links to third-party websites or resources. These links are provided for convenience only, and the Company does not endorse and is not responsible or liable for the accuracy or legality of the content, products, or services on or available from such websites.
8.3. Information Updates: Canadian immigration laws, regulations, and procedures are subject to frequent change. While the Company endeavors to provide up-to-date information, it cannot guarantee that all content is perfectly synchronized with the latest official publications. The Member has the ultimate responsibility to verify the accuracy and timeliness of all information.
8.4. Limitation of Liability: To the maximum extent permitted by law, in no event shall the Company, its directors, employees, affiliates, or agents be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from your use of or inability to use the Services. This includes, without limitation, loss of profits, loss of data, loss of goodwill, business interruption, or any other commercial damages or losses, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if the Company has been advised of the possibility of such damages.
8.5. Maximum Liability: Should the Company be found liable to you for any reason, under any circumstances, the Company's maximum and aggregate liability shall be limited to the total amount paid by you to the Company for the Services in the twelve (12) months preceding the event giving rise to the claim.
Article 9: Termination of Services
9.1. Termination by Member: A Member may cancel their subscription at any time through the designated process on the Website. The cancellation will take effect at the end of the current billing cycle.
9.2. Termination by the Company: If the Company has reasonable grounds to believe that a Member has engaged in any of the following, the Company has the right to immediately suspend or terminate your account and the Services without prior notice and without any liability:
- a. A material breach of any provision of these Terms;
- b. Failure to pay any due fees on time;
- c. Engaging in any fraudulent, illegal, or abusive activity;
- d. The Company believes the Member's conduct causes harm or potential risk to the Company or other Members.
9.3. Consequences of Termination: Upon termination of the Services, your right to access and use the Services will immediately cease. Provisions of these Terms that by their nature should survive termination (including but not limited to Intellectual Property, Disclaimers, Limitation of Liability, Governing Law, etc.) shall remain in effect.
Article 10: Interpretation, Amendment, and Severability of Terms
10.1. Final Right of Interpretation: The Company reserves the final right to interpret all contents of these Terms. In case of any dispute, the Company's interpretation shall prevail.
10.2. Amendment of Terms: The Company reserves the right to unilaterally amend these Terms at any time. The revised Terms will be published on the Website with the updated date. In some cases, we may notify you by email. Your continued use of the Services after the amendment of the Terms shall be deemed as your acceptance of and agreement to be bound by the revised Terms.
10.3. Severability: If any part of these Terms is judged by any court of competent jurisdiction or competent authority to be invalid, illegal, or unenforceable, that part shall be deemed deleted from these Terms, and the remaining parts of these Terms shall continue in full force and effect.
Article 11: Governing Law and Dispute Resolution
11.1. Governing Law: The establishment, validity, interpretation, performance, and dispute resolution of these Terms shall be governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China.
11.2. Dispute Resolution: Any dispute, controversy, or claim arising out of or relating to these Terms shall first be resolved by the parties through amicable negotiation. If negotiation fails, either party agrees to submit such dispute to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region with competent jurisdiction.